Incidents reported on status page for GroomerConnect https://groomerconnect.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d80af977fffffd021776e4cfc494e931.png https://groomerconnect.betteruptime.com/ en https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience.