Incidents | GroomerConnect Incidents reported on status page for GroomerConnect https://groomerconnect.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d80af977fffffd021776e4cfc494e931.png Incidents | GroomerConnect https://groomerconnect.betteruptime.com/ en Howl User Profiles recovered https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:57:20 +0000 https://groomerconnect.betteruptime.com/#061461f369137e6b544fe5fd324c73d571cce0f6a7f65b18d38307c0e7695227 Howl User Profiles recovered Marketplace Listing Submission recovered https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:56:24 +0000 https://groomerconnect.betteruptime.com/#1d53646f5bb344f52a303a0dbb4d8057784e23f0b26603221e6ec48d35c194d1 Marketplace Listing Submission recovered Unified Messaging Center recovered https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:55:56 +0000 https://groomerconnect.betteruptime.com/#b7223be96a5fc1af9d302a18feb87d552251362a181cb0aa236dead216d3ff8f Unified Messaging Center recovered User Registration and Login recovered https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:55:50 +0000 https://groomerconnect.betteruptime.com/#4c8e7e5a388b9194482accbc974a36be9a78c95ef193c7c04fa9b0741cf580a6 User Registration and Login recovered Howl User Profiles went down https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:47:37 +0000 https://groomerconnect.betteruptime.com/#061461f369137e6b544fe5fd324c73d571cce0f6a7f65b18d38307c0e7695227 Howl User Profiles went down Unified Messaging Center went down https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:36:10 +0000 https://groomerconnect.betteruptime.com/#b7223be96a5fc1af9d302a18feb87d552251362a181cb0aa236dead216d3ff8f Unified Messaging Center went down Marketplace Listing Submission went down https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:31:49 +0000 https://groomerconnect.betteruptime.com/#1d53646f5bb344f52a303a0dbb4d8057784e23f0b26603221e6ec48d35c194d1 Marketplace Listing Submission went down User Registration and Login went down https://groomerconnect.betteruptime.com/ Tue, 26 Aug 2025 06:31:30 +0000 https://groomerconnect.betteruptime.com/#4c8e7e5a388b9194482accbc974a36be9a78c95ef193c7c04fa9b0741cf580a6 User Registration and Login went down Howl User Profiles recovered https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:52:05 +0000 https://groomerconnect.betteruptime.com/#b54553bcedd737ed15724b70bcc48109fbb613cef74d0c44612d967850050a0c Howl User Profiles recovered Howl Activity Feed recovered https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:51:47 +0000 https://groomerconnect.betteruptime.com/#b496152617cc2586b8926167bf5f05cc7afbd483bbe20bedb845d88d92fd6987 Howl Activity Feed recovered Jobs Portal recovered https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:51:26 +0000 https://groomerconnect.betteruptime.com/#21d7deb229d573f5e0d98f83811f76871207bd1dd8d77478f533ac3b7fd89396 Jobs Portal recovered Marketplace Listing Submission recovered https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:51:20 +0000 https://groomerconnect.betteruptime.com/#e9f8a561c8b69dc0ef8ec2a86e1ac42ed5d7759186d7eb2a36e77515d20f07ed Marketplace Listing Submission recovered Howl User Profiles went down https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:46:49 +0000 https://groomerconnect.betteruptime.com/#b54553bcedd737ed15724b70bcc48109fbb613cef74d0c44612d967850050a0c Howl User Profiles went down Howl Activity Feed went down https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:46:42 +0000 https://groomerconnect.betteruptime.com/#b496152617cc2586b8926167bf5f05cc7afbd483bbe20bedb845d88d92fd6987 Howl Activity Feed went down Jobs Portal went down https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:46:33 +0000 https://groomerconnect.betteruptime.com/#21d7deb229d573f5e0d98f83811f76871207bd1dd8d77478f533ac3b7fd89396 Jobs Portal went down Marketplace Listing Submission went down https://groomerconnect.betteruptime.com/ Wed, 20 Aug 2025 21:46:33 +0000 https://groomerconnect.betteruptime.com/#e9f8a561c8b69dc0ef8ec2a86e1ac42ed5d7759186d7eb2a36e77515d20f07ed Marketplace Listing Submission went down Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience.