Incidents | GroomerConnect Incidents reported on status page for GroomerConnect https://groomerconnect.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d80af977fffffd021776e4cfc494e931.png Incidents | GroomerConnect https://groomerconnect.betteruptime.com/ en iOS Mobile App recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:42:18 +0000 https://groomerconnect.betteruptime.com/#59d3ffd1c2cea3d708fe7a7704f97d7c791e6d54e2704bf69ba3ae215172dae2 iOS Mobile App recovered Android Mobile App recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:42:10 +0000 https://groomerconnect.betteruptime.com/#fcc43ea815edc6de72b80414f8a807076b844662ad16b0a4ef412cbf45019337 Android Mobile App recovered Howl Activity Feed recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:41:48 +0000 https://groomerconnect.betteruptime.com/#88c3899176225253a7938230aeeb04295edc2f68cbaf29b2ed77192044b46330 Howl Activity Feed recovered Jobs Portal recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:41:29 +0000 https://groomerconnect.betteruptime.com/#efd718b25bc22f99e0577f112d804568775caba1a39a6edfe38cddd67088798a Jobs Portal recovered Marketplace Listing Submission recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:41:20 +0000 https://groomerconnect.betteruptime.com/#d6d598b22fd94069074cedd92955733fea12ffe657dfe69ebe483b01bf1540c8 Marketplace Listing Submission recovered Unified Messaging Center recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:40:50 +0000 https://groomerconnect.betteruptime.com/#49ecd5eb9e9653596078b1c8a65fb65e31aaee094c2a0cd0933e8543b142db97 Unified Messaging Center recovered User Registration and Login recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:40:40 +0000 https://groomerconnect.betteruptime.com/#3c68f20638b45ffc199475f5b16897a850b255bc7354b6fc9362bfd74f09bcb4 User Registration and Login recovered Android Mobile App went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:37:31 +0000 https://groomerconnect.betteruptime.com/#fcc43ea815edc6de72b80414f8a807076b844662ad16b0a4ef412cbf45019337 Android Mobile App went down Howl Activity Feed went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:37:27 +0000 https://groomerconnect.betteruptime.com/#88c3899176225253a7938230aeeb04295edc2f68cbaf29b2ed77192044b46330 Howl Activity Feed went down Jobs Portal went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:37:09 +0000 https://groomerconnect.betteruptime.com/#efd718b25bc22f99e0577f112d804568775caba1a39a6edfe38cddd67088798a Jobs Portal went down Marketplace Listing Submission went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:36:56 +0000 https://groomerconnect.betteruptime.com/#d6d598b22fd94069074cedd92955733fea12ffe657dfe69ebe483b01bf1540c8 Marketplace Listing Submission went down Unified Messaging Center went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:36:28 +0000 https://groomerconnect.betteruptime.com/#49ecd5eb9e9653596078b1c8a65fb65e31aaee094c2a0cd0933e8543b142db97 Unified Messaging Center went down User Registration and Login went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:36:15 +0000 https://groomerconnect.betteruptime.com/#3c68f20638b45ffc199475f5b16897a850b255bc7354b6fc9362bfd74f09bcb4 User Registration and Login went down iOS Mobile App went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 04:32:59 +0000 https://groomerconnect.betteruptime.com/#59d3ffd1c2cea3d708fe7a7704f97d7c791e6d54e2704bf69ba3ae215172dae2 iOS Mobile App went down Android Mobile App recovered https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 02:32:11 +0000 https://groomerconnect.betteruptime.com/#0af47cbc49736892e47caa3d8f4e1e2bdb7a66b24641b95f289f7a5549b88ef9 Android Mobile App recovered Android Mobile App went down https://groomerconnect.betteruptime.com/ Thu, 19 Jun 2025 02:28:04 +0000 https://groomerconnect.betteruptime.com/#0af47cbc49736892e47caa3d8f4e1e2bdb7a66b24641b95f289f7a5549b88ef9 Android Mobile App went down iOS Mobile App recovered https://groomerconnect.betteruptime.com/ Wed, 11 Jun 2025 13:20:32 +0000 https://groomerconnect.betteruptime.com/#c329878b2f500ee8b553cbe84af100eaa4172237e850a1b76923fbd44d69297f iOS Mobile App recovered Android Mobile App recovered https://groomerconnect.betteruptime.com/ Wed, 11 Jun 2025 13:20:21 +0000 https://groomerconnect.betteruptime.com/#5605490333149b052353d5a2079d9bffbe043a51cd2b4b6f78e3d2689b09ba07 Android Mobile App recovered iOS Mobile App went down https://groomerconnect.betteruptime.com/ Wed, 11 Jun 2025 13:15:22 +0000 https://groomerconnect.betteruptime.com/#c329878b2f500ee8b553cbe84af100eaa4172237e850a1b76923fbd44d69297f iOS Mobile App went down Android Mobile App went down https://groomerconnect.betteruptime.com/ Wed, 11 Jun 2025 13:15:12 +0000 https://groomerconnect.betteruptime.com/#5605490333149b052353d5a2079d9bffbe043a51cd2b4b6f78e3d2689b09ba07 Android Mobile App went down Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notification System Issues Resolved https://groomerconnect.betteruptime.com/incident/349101 Mon, 01 Apr 2024 13:49:00 -0000 https://groomerconnect.betteruptime.com/incident/349101#2f4f699441a003793730012ebfacc24bbaf4013b574b18ebc9bc1182c62b55d8 The problem with Howl notification emails, which led to excessive emails being sent for unread notifications, has been resolved. We've pinpointed and rectified the issue. Going forward, users will receive a maximum of one email per week for unread notifications. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 +0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 +0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Mon, 01 Apr 2024 03:59:00 +0000 https://groomerconnect.betteruptime.com/incident/348874#805df0253959bbdf74ef1cd8e0c524fd146970e07365d8fece58e8ddba9b84c1 Maintenance completed Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience. Email Notifications System Disabled https://groomerconnect.betteruptime.com/incident/348874 Sat, 30 Mar 2024 04:00:00 -0000 https://groomerconnect.betteruptime.com/incident/348874#9f122966cf7f10d8aad5080e3f6a8b9f5030e54ab8b2a6b9077b83df393b184a Our email notification infrastructure has been taken offline due to persistent issues with email transmission. Consequently, all outbound emails, including crucial communications such as new user registration confirmations and password resets, have also been suspended temporarily. Should you require assistance with password resets or accessing your account, we urge you to reach out to our dedicated support team at hello@groomerconnect.com for immediate assistance. We apologize for any inconvenience caused and assure you that our technical team is diligently working to rectify the situation. Thank you for your understanding and patience.